Contact Us

At Herz P1, we’re committed to providing excellent customer experiences and helping you get the most out of your purchase. If you have any questions we have a list of Frequently Asked Questions that will tell you how to use our site, order from us, start an account and track the progress of your order.


Reach Us by Email (fastest response time!)

Support Email

We aim to respond within 24 hours during our working hours of Monday - Friday, 9:00 am to 5:00 pm.

Reach Us by Phone

US Customer Support: (877) 309-3614

Phone Support: 9:00am - 5:00pm Eastern


Please note: We are currently experiencing very high call volumes. The best and fastest way to contact us is by email (see above) or SMS to +1 (888) 256-4198.

Outside of our phone working hours, you can send us an SMS or email, and we’ll get back to you on the next business day. Please include your name and order number if your message is about an existing order.


Company Details

Herz P1 LLC
839 E Market St
Ste 106 #165
Akron, OH ,44305
United States