The ring itself great 5 star, however, they charge me extra for a second charging case that I did not order and with one charging case they said shipping would be free so I was charged $20 for the second charging case and the shipping. I thought that was dead WRONG and I’m not happy about it. I would give five stars to the Ring I’d give zero to customer service. They never answered the phone. I was never given an opportunity to get my money back or send this charging case back. It’s never been opened and probably never will be.

Comfortable, affordable, attractive - looks like normal jewelry vs. broadcasting it's purpose

Have only had the ring a short time, but really like it so far. Experience with the website was great and communication about the delivery was top notch.

Still working on setting it up but fits nice.

Ring feels a little heavy but not so heavy I won't wear it.

Customer service is responsive and friendly. Shipping was a little slower than I would have preferred; however, that was partially my fought for selecting wrong size. Do not follow instructions on website to get your ring size. Spend the few bucks to get the ring sized accurately to avoid the hassle of exchange. Overall a great experience so far.

Your ring sizing method did not work for us as the two rings are too big.

Originally got the gold. Had to return it because it did not match the rest of my gold. Was very yellow. Got the rose gold instead. Was very easy to set up. So far so good!

Very good value for people who want to try out a smart ring. Shipping was very fast and it was super simple to setup.

Battery seems to not last long but love the accuracy of the ring

I enjoy the look and feel of the ring. It's sleek and comfortable. I sized up to an 8 and wear it on my pointer finger.

I'll update soon.

So far the ring has worked great

I was updated for the delivery process as well as shipping. A Lot of customer service assistance emails. Great value.

The set up is easy. The app gives the option to change measurement methods (ie- pounds/kg). You can also choose what you want turned on (heart rate, sleeping, pulse ox). My only problem is the sizing. 6 of my fingers are a size 6 and I verified them using the size chart before ordering, but the ring barely fits one of my fingers. My hand has to be cold to get it on and off. I recommend sizing up as a result of my experience.

Quick shipping comfy

So far so good my rings are charging. Good to actually have them in hand now.

I have had this ring for about 9 months. I did notice the battery going down much faster than the noted 6 days, usually only a couple. I asked Herz and was told to charge differently, etc. I did all the suggestions they had. I continued to use the ring but noted it did not capture exercise like it did when new. Again, contacted and they ended up sending me a brand new ring. While the ring was not quite as I expected, the customer service was great. I am currently charging my new ring and will let you know :)

Comfortable and easy to set up. Too bad I have take it off every time I wash my hands. But otherwise, I like it so far. Only had it for a week.

Customer service responded quickly and replaced my defective ring. I look forward to using this ring and the app.